The Florida Alliance of Information and Referral Services (FLAIRS), now Inform Florida, was incorporated in 1979 to serve as a forum for organizations providing phone based information and referral services to work together on common goals and objectives. Inform Florida is also the Florida chapter of Inform USA, a national organization providing leadership and support to its members and affiliates to advance the capacity of a standards-driven Information and Referral industry that brings people and services together.
Florida agencies were among the early implementers of 2-1-1, following the formal FCC approval of 2-1-1 as a nationwide dialing code for accessing community information and referral services in July 2000. Working with United Way of Florida, the Agency for Healthcare Administration, and the Florida legislature, FLAIRS helped usher in Florida Statute 408.918, identifying FLAIRS as the “211 collaborative organization for the state…responsible for studying, designing, implementing, supporting, and coordinating the Florida 211 Network and for receiving federal grants.”
Inform USA accreditation is the standard for agency excellence in information and referral, or community navigation services.
Organizations that pursue Inform USA Accreditation are committed to best-in-class service and support of their communities. They set the bar for community navigation and reap the benefits of esteem from their funders, the information and referral community, and the public sector.
(CRS – DC)
The 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week, across the United States.
The Lifeline is a national network of over 200 local crisis centers of which 13 are in Florida. Ten out of the thirteen 988 providers are Florida 211 centers.
You can contact a 988 lifeline center 24/7 in any of the following ways:
The Department of Elder Affairs administers programs and services for elders across the state of Florida through 11 Area Agencies on Aging, which operate as Aging and Disability Resource Centers (ADRCs). These ADRCs function as a single, coordinated system for information and access to services for all Floridians seeking long-term care resources. The ADRCs provide information and assistance about state and federal benefits, as well as available local programs and services. See below to contact your local ADRC.